Tutors in all Subjects
Tutoring for all Grades Locate a tutor in your area Tutoring Jobs Register as a Tutor Test Taking Tips
Home
Who We Are
Home School
Locate a Tutor SAT Test Preparation
Typing Tutors
Sign up as a Tutor Home Teacher
HTML Tutors
Study Tips for Parents Reading Tips
SAT Prep
What children need to know in every grade Calculus Tutors
Japanese Tutors
Do I need a tutor? Chemistry Tutors
SAT Test Prep
Algebra Tutors
Home Teaching
Tutoring Tips Home School Teachers
Home Teaching
Student and Tutor Resources Home School Teachers
Geometry Area
Contact Info French Tutors
SAT Preparation
Tutor Login
Enter Your Username JAVA Tutors
Java Script Tutors
Enter Your Password Improve your writing skill
Geometry Tutors
Biology Tutors Go VB Tutors
Forgot Password?
Join Our Mailing List
* required fields
tutor and student faqs

Please enable cookies on your computer to use this website and disable your Popup Blocker to have a better experience viewing this FAQ's page.

FAQ's for Parents/Students FAQ's for Tutors

FAQ's for Parents/Students—

Finding a Tutor:

  • How do I find a tutor?
  • How do I find a tutor in my area?
  • What if I can't find a tutor in my area?
  • How many tutors should I contact at one time?
  • Do you keep tutors' phone numbers?
  • What should my message to the tutor include?
  • How do I search for a 'Typing' tutor?
  • How do I search for a 'specialty' tutor, like military tests?

    Working with Tutors:

  • When and how do I to pay for the lessons?
  • What methods of payment does TutorTutors.com accept?
  • When I try to submit the billing page, it tells me that my initials don't match the name on the card. How can I fix that?
  • Why do I receive a pop-up window telling me Connection Refused, when I try to submit payment information?
  • How far in advance should I let my tutor know of a cancellation?
  • Where should I meet the tutor for tutoring sessions?
  • Should I select a tutor based on his/her picture?
  • How can I conduct an Online session with your tutor?
  • Can I ask a tutor a subject-related question before hiring them?
  • Can I ask TutorTutors.com a subject-related question?

    Help & Troubleshooting Help & Troubleshooting:

  • Why do I have to enable cookies to use this website?
  • After I select the Discipline on the Find a Tutor page, my browser doesn't display selectable Subjects. What should I do?
  • I received a "Server Error in '/' Application" message, after I tried to send a message to a tutor. Why did I get it?
  • Why do I receive an error page, after I try to submit my message to the tutor?
  • What if I don't have an e-mail address?
  • Can I report site malfunction to TutorTutors?

    About TutorTutors.com:

  • How can I share my success story with TutorTutors.com?
  • How can I contact TutorTutors.com?
  • Tell me more about TutorTutors.com.

    How do I Find a Tutor?
    (1) Click Find a Tutor.
    (2) Select the Discipline first.
    (3) Next, select the Subject, your Zip Code, (City and State will be deployed automatically), and Tutoring Method, and click "Find".
    (4) Review the list of tutors that appear, and contact the ones of interest to you by sending them a message.
    (5) You can now communicate directly with the tutor to discuss your needs, set a tutoring schedule and determine how long the tutoring will take place.
    Note: If you're looking to be tutored via e-mail or phone, you can make your State selection on any state, if there are no tutors available in your state.

    How do I find a tutor in my area?
    (1) Click Find a Tutor.
    (2) Select the Discipline first.
    (3) Next, select the Subject, Your Zip Code, (City and State will be dispersed automatically), and Tutoring method - click "Find".
    (4) The resulting list of tutors is organized by distance to your location based on the zip code you entered before.
    (5) Contact the tutors residing closest to you.
    Note: You can select a zip code from the list on the results page to find its distance to your zip code by clicking the link on the results page.

    What if I can't find a tutor in my area?
    Since 1999 we've been providing parents and students with one of the most extensive list of tutors in the country! However, if you don't find a tutor in your area, please consider the following options:

    • First, you can 'reduce' your selections - substitute an item with something more general. For instance, if you've selected a Reading tutor, go Back in your browser and substitute Reading with English. English is a more general subject, that almost all if not all Reading tutors will register with. Or, if you need a Math tutor and you couldn't find any, go back and select a particular branch in Math, for example, Algebra I or Calculus. And so on...
    • You can post your request on our website on the general page. Other tutors or new ones will be able to see your request and reply to it, if it meets their criteria. To post your message on our general webpage, click here. Your message will be instantly posted and receive the exposure on our website.
    • Get tutored via e-mail or phone.
      Many students have had great success using this method. Here's how to find e-mail- and phone-based tutors:
      1. Click Find a Tutor.
      2. Select the Discipline first.
      3. Select Subject, then check "E-mail Tutoring" and/or "Telephone/On-Line Tutoring", and click "Find".
    • Let us try to find a local tutor for you.
      E-mail us at the Contact Us tab on the left, or call us at 1-888-20-TEACH to let us know what you're looking for, and we can do an additional search of our network on your behalf. Please note that there is a fee for this service.

    How many tutors should I contact at one time?
    You should contact one tutor at a time, communicate with each other via messages on our site and if you don't like what you hear, then go ahead and contact someone else. These are professional tutors who are paid when listed in our database and hired; therefore, you should receive a prompt response to your message (usually within a day or two). If you are in a dire need of tutoring, then express this in your message to the tutor (or contact more than one tutor).

    Do you keep tutors' phone numbers?
    Yes, we do. But we don't disclose those phone numbers to anyone. The phone numbers are just for us, to communicate freely with our tutors. But, if you have an issue or an urgent matter with one of our tutors, then you can ask us to assist you and contact the tutor ourselves. But we will not give out our tutors' phone numbers to any of our students and parents or anyone else.

    What should my message to the tutor include?
    In general, your message should include the following:

    • Your (or your child's) grade and age.
    • Your city and neighborhood and/or zip code.
    • Your tutoring needs and goals: Include a brief description of what (and where) you or your child need help with; any special requests/expectations of the tutor that you may have, etc..
    • Include your phone too, but it will not go to the tutor email.

    Note: your name, the subject you're interested in and your e-mail address are all required fields, when you send a message to the tutor.

    In your initial message spare yourself from extra 'infatuation' or added 'affection' (i.e., 'My daughter needs reading and math help. She is a sweet, fun-loving kid...'), when you type the message to the tutor. After all, you haven't even met the tutor yet, so just be straight-forward in your message.

    How do I search for a 'Typing' tutor?
    (1) Click Find a Tutor.
    (2) Select one of the Disciplines: Elementary & Junior High School Subjects, High School Subjects, College Level Subjects or Business Areas.
    (3) The subject 'Typing' will then appear in the Subject field.

    We have many Typing tutors to choose from. You're sure to find one in your area. Or, if you prefer, there are also many E-mail Typing tutors to choose from.

    How do I search for a 'specialty' tutor, like military tests?
    Military tests, like many other special admission tests and entrance exams, usually comprise of Math and verbal (English) questions. Those tests therefore fall under English or Math and all related subjects. You can find them under High School subjects as well as under College level and Elementary subjects, depending upon the level of difficulty those tests have. Click here to start your search.

    When and how do I pay for the lessons?
    Since we are the ones who pay the tutors, you do need to submit billing information at the time of contacting the tutor via our website. But, we do not charge you right away. We just want to be sure funds are available, so we can proceed with the hiring process.

    What methods of payment does TutorTutors.com accept?
    We accept all credit and debit cards as payment form.

    When I try to submit the billing page, it tells me that my initials don't match the name on the card. How can I fix that?
    First, make sure you are the card holder. If you are using somebody else's card (your parent, your spouse etc. - with their permission!), look at the bottom of the (front of the) card and find the card holder name. It will usually include the card user's first and last names and sometimes a middle-initial between the first and the last names as one single letter. In the Name on the Card field on the credit card page you'll need to type exactly that. Then in the Initials box, you'll have to type the first letter of each name, including the middle-initial letter name, all without periods. So, if a card holder's name is: John M Smith, then in the Initials box you'll type: JMS or jms. If it's John Smith, then Initials should be entered as JS or js only. Whatever is on the card has to match the Name on the Card and the Initials text fields.

    Why do I receive a pop-up window telling me Connection Refused, when I try to submit payment information?
    Because you probably have a Fire Wall on your computer, which disables the retrieval of secure pages, sometimes. The Connection Refused message has to do with security and encryption of data. When you transmit the billing information, it goes through a secure connection to our servers. Fire Wall makes the transmission of data sometimes difficult or impossible, depending on the settings of your Fire Wall software. To enable the transmission of your billing info through our secure server on the secure billing screen, please briefly disable or lower the security settings of your Fire Wall. After you retrieve the ensuing success page (after the payment submission page), you can go ahead and return your Fire Wall settings to where they were before. Please note that our billing screen is on a secure page, and the transmission of your billing data is encrypted.

    How far in advance should I let my tutor know of a cancellation?
    Emergencies happen, and tutors and us try to be as understanding and flexible as possible. To avoid any misunderstandings, we require that you let both us and the tutor know of a cancellation - 48-72 hours prior to the lesson. It is our policy and we expect you to abide by it. That is the key to our successful student-tutor matching endeavors. If you can't make en effort and do that, then let us know 24 hours before: both us and your tutor. We would also need to know the reason for your cancellation of a particular session. Cancellation notification should be made to avoid a cancellation fee, which is stipulated in the Terms of Agreement.

    Where should I meet the tutor for tutoring sessions?
    You can meet the tutor anywhere you like. It is totally up to you. However, unless you have an excellent judgment of your tutor, do take the necessary precautionary steps when deciding which location would be good - safe and convenient. Safety of your child and yourself when going out there to meet someone new that you don't really know, is momentous! If you can, meet your tutor, at least for the first time, at a public location not at a desolate area, i.e., library, café, park with people around etc. Try to avoid meeting in places like the tutor's or your house (unless, perhaps, there are other adults in your house at that time), some remote area, don't go into anybody's car etc. Safety of our students and parents (and tutors) is very important to us! And always talk to the tutor over the telephone, prior to meeting him or her. Do not base your meeting time and place on emails alone! Make sure to have a conversation with your tutor on the phone before meeting them. It will save you a lot of headache and will also give you the peace of mind as to the definite appearance of your tutor for the first time, as opposed to a no-show.

    Should I select a tutor based on his/her picture?
    Absolutely not! We put tutors pictures on their profiles because they say that 'a picture is worth a 1,000 words'. When you interview the tutor over the phone before hiring him/her, you can connect the face to the (tutor's) words. You'll remember the tutor better, and when it's time to meet the tutor (in a public place or otherwise), you will have a better idea about your tutor, and if you do meet in a public area, it will be easier for you to recognize him/her in the crowd. But parents and students should most certainly not base their decision to hire a tutor on the tutors looks and face alone! Other criteria are more important: the tutor's credentials and qualifications, his/her experience (as a tutor and/or a teacher), tutor's areas of expertise, degrees, hourly rate and some other factors, that will make a difference in your decision to hire them. We put the tutor's photo on his/her profile to, sort of, 'adorn' the page a little, like an ornament, if you will. It brings life to the résumé, but nothing more than that. Look at other milestones on his/her résumé beside the looks...

    How can I conduct an Online session with your tutor?
    You can now use our exclusive Live Online Tutoring tool with our tutors! Our tutor will set up with you the date and the time for an online lesson. Then s/he will send you an email invitation, which you will have to retrieve and click on the link in that email message. It will take you to our website, where you will type your name, disable your pop up blocker if you have, and click the button there to start your live online session. A new chat window will pop up, and you will be able to begin your online tutoring session with our tutor. Remember: you have to establish the date and time with your tutor prior to conducting an online session. Both you and our tutor have to be at your computers at the same time. Leave the online chat window open until you finish your lesson. You can then copy and paste the contents of your session to your favorite text editor such as WordPad, and save the conversation for future reference. Please note: We DO NOT keep records of any of our students and tutors online sessions! So if you want a copy of it, make sure to save one yourself.

    Can I ask tutors a subject-related question before hiring them?
    Before you hire any tutor, we encourage you to verify their qualifications and experience to ensure he or she is the right fit for you.
    However, tutors are paid by students and parents to answer subject-related questions and train the student. It's up to the discretion of each individual tutor to decide whether s/he wishes to provide any complimentary services.

    Can I ask TutorTutors.com a subject-related question?
    Sending us a subject-related question or asking us a question over the phone won't do any good, because we don't have tutors who can answer subject-related questions in our homeoffice. Such questions should be addressed to the tutors via their profile pages on our website. If you have a question that you want to ask, send that question to the tutor, and he or she will have the option to answer or not to answer such question. It's totally up to the tutor. Unfortunately, we cannot intervene and we cannot make a tutor nor can we answer a subject-related question or questions of any kind for free. If you have website-related questions, though, we will be more than happy to help you out!

    Why do I have to enable cookies to use this website?
    Cookie is a very small text file placed on your hard drive by webpage servers. It is essentially your identification card and can only be read by the server. The purpose of it is to tell the server that you returned to that webpage, when you did. And cookies are actually required to gain access to our website! Because each time you log on to our website, a new 'session' is created for you, the User. The way to make your session distinct from another User's session is with that session ID, which is stored into a cookie. This way you can temporarily leave our website and come back to it, and still use that same session. The cookie, though, is automatically deleted when you close your browser or when your session times out (120 minutes).
    To enable cookies, go to the Privacy settings of your Internet browser and set it to Medium or lower. To do that go to Tools on your browser and then Internet Options (on the Internet Explorer). Similar settings exist on Netscape or AOL browsers. To adjust the Privacy settings of other browsers please contact your browser's maker.

    After I select the Discipline, my browser doesn't Refresh in order to have a selectable Subject menu list. What should I do?
    Our site works best with the latest versions of all major browsers (Internet Explorer v. 6 and above, Netscape v. 7 and above, AOL, Mozilla). If you're having this problem, it most likely means that your browser may be Internet Explorer version 5 or lower. You can easily fix this by downloading the latest version for free HERE or HERE. Still having difficulties? Give us a call!

    I received a "Server Error in '/' Application" message, after I tried to send a message to a tutor. Why did I get it?
    That usually happens when you put HTML tags (< >) in your message. The message to the tutor should be typed as you would normally type a letter, and should disregard special codes or characters that aren't in your computer key- board. If you are still receiving those error pages, please give us a call immediately at 1.888.208.3224. Our staff will help you troubleshoot your technical problem.

    Why do I receive an error page, after I try to submit my message to the tutor?
    This usually happens when you submit the page 10 or 15 minutes after you have first retrieved it. The dynamic pages on our website expire - they time out - after a few minutes of inactivity. If you 'linger' on the Tutor Details page too long, you will receive an error page suggesting that you should call us. Try to write your message to the tutor in a short period of time. If you have a lot of things to tell our tutor before hiring them, type them first on a text editor (such as WordPad or Notepad), then paste it in the text box on the Tutor Details page then submit the page. If you need an example of what to write to the tutor, click What should my message to the tutor include? to see what may be an acceptable format for your student request to the tutor. If you still receive errors, feel free to call us toll free right away! We will fix the problem for you.

    What if I don't have an e-mail address?
    There are several free email services out there, some of which are: Gmail, Yahoo, Hotmail, just to name a few. You need your email to be able to communicate on our website with our tutors and with us.

  • How can I contact TutorTutors.com?
    Send us an e-mail at the Contact Us tab on the left or call us toll-free: 888-20-TEACH We welcome and value your feedback.

    FAQ's for tutors—

    Please note: Before you navigate this website or read the following FAQ's, please Disable your Pop-up Blocker if you have one, since some links here and on our website will prompt a pop-up window for explanation or demonstration of a concept.

    Getting Started:

  • Why should I register as a tutor?
  • What do I need to have to Register as a Tutor and how do I set my Hourly Rate?
  • But how much does it cost?
  • How do I register as a tutor?
  • Should I use your Secure Server to register?
  • Can I register without having an email address?
  • Can I post my picture on my profile page?
  • Do I have to be a certified teacher to be listed?
  • Can I get Tutoring Tips on your website?
  • How much does it cost to register as a tutor?
  • Is your bank account page a secure page?
  • When I register, am I an employee of TutorTutors.com?
  • Can I discontinue my membership for a while then renew it again?

    Working with Students:

  • How many requests from students can I receive?
  • When can I expect to receive my first tutoring inquiry?
  • Can I see actual requests that parents send to tutors?
  • How do I get in contact with a student?
  • Can I check for student messages if my email is down?
  • How can I conduct an Online session?
  • Can I create a 'Chat Room' to tutor many students in one time?
  • How much should I get paid every time I tutor?
  • Are your rates negotiable?
  • How Do I Get Paid by TutorTutors.com?
  • Students keep sending me subject-related questions before I even agree to tutor them. Should I give them answers?
  • I get messages from seekers sometimes, that contain misspelled words or lack the proper syntax. Should I take those seekers seriously?
  • Someone sent me a profane message through my profile page. Can I do something about it?
  • How long will the tutoring relationship with my student last?
  • Where should I meet my student for tutoring sessions?
  • A student 'stood' me up -- she never showed up for our first meeting! How can I prevent it from happening again?
  • A student sent me a message, and I replied to it a week later. I never heard back from her. Did I do something wrong?
  • What if I can't tutor a subject or a topic? Can I "network" with another tutor?

    Getting New Students:

  • How can I increase the volume of inquiries?
  • What parts of my registration information are available to parents and students?
  • Is my banking info displayed to seekers?
  • Is the Personal Statement important? What should I write there?
  • Should I paste my résumé in the Personal Statement?
  • If I select English as one of my subjects, must I select Reading as well?
  • What if I don't get a single inquiry from a student or parent?
  • When do most students look for a tutor?

    The Promotion of TutorTutors.com:

  • What kind of marketing does TutorTutors.com do to ensure I'll get as many students as possible?
  • May I know, approximately, how much TutorTutors.com spends on advertising and marketing of the website?
  • Do I have to share the high cost of TutorTutors.com's national advertising?
  • Can I contact TutorTutors.com to get some advice about building up my profile page?

    Tutor and Student Help & Troubleshooting Help & Troubleshooting:

  • Why do I have to enable cookies to use this website?
  • How do I change my registration information?
  • Can I change my Login information?
  • How do I write a Company Name in the Name fields?
  • Why can't I type a P.O. Box in the Address field?
  • I registered as a tutor, now I can't log in with my login information. What's happening?
  • I had started registering as a tutor and left the computer for a few minutes, right before I reached the Billing Screen. Now I can't submit billing information. What happened and what should I do?
  • Why do I receive an error page, after I submit the Personal Info page?
  • I received a "Server Error in '/' Application" message, after I tried to send the Personal Info page when I registered. Why did I get it?
  • I receive a Security Warning pop-up. What should I do with it?
  • When I try to submit the banking info screen, it tells me that my initials don't match the account holder name. How can I fix that?
  • Can I see how many times my profile was viewed by seekers?
  • A student tried to contact me, I sent him a message to his e-mail, but it came back to me with a message that the e-mail address had a Permanent Fatal Error. What can I do?
  • My Stats indicates that my profile was viewed 18 times, but I only received 2 messages from seekers. What's wrong?
  • Why is my Stats so low?
  • How do I renew my membership?
  • How do I update my bank account info?
  • Can I use the site for commercial use?
  • Do you offer a "finder's fee" if I refer a student to your website?
  • Can I report site malfunction to TutorTutors?

    About TutorTutors.com:

  • Tell me more about TutorTutors.com.
  • How can I share my success story with TutorTutors.com?
  • How can I contact TutorTutors.com?
  • Why should I register as a tutor?
    When you register with TutorTutors.com, you don't have to find new students. New students find you!
    It really is that simple.
    Every month thousands of parents and students come to TutorTutors.com looking for a tutor. They search by subject, grade level, state, and method of tutoring (in-home, e-mail, phone, etc.). Once you register, these parents and students will see YOU every time your profile matches what they're looking for. In other words, this is a perfect match with a student looking to hire a tutor today.

    Jessica T, CA: "I registered as a tutor on TutorTutors.com, as a shot in the dark to start building my own roster of students. I am a dyed-in-the-wool Internet evangelist, but I will admit that I was skeptical about the effectiveness of an online student placement. No more than 24 hours after I had registered, I was enjoying a nice mouthful of crow, as I not only received several inquiries but I also scheduled appointments with two students! Those students have told their friends, and my little venture is beginning to take flight. Keep up the great work, TutorTutors.com!"

    Think of it this way: it would probably cost you 2-4 times as much per week to run an ad in your local newspaper (and more - for a nationally-recognized paper!), than it costs you here for a 3-months membership! Mind you, people have computers and an Internet access all across the country. They find us, then they find you on our website. It costs you 'peanuts' to be listed with us and have your own professionally-designed webpage.

    What do I need to have to Register as a Tutor and how do I set my Hourly Rate?
    Everybody can register as a tutor with us! Points to keep in mind when setting up your profile on our website:

    —Educational background: If you are a college student or a college graduate; if you have Masters degree or Bachelors, PhD etc.
    —Certification: If you are a certified teacher, please note that in your profile. If you are a Reading Specialist, Special-Ed expert etc. All denoted in your profile.
    —Experience: If you have several years of experience in teaching and/or tutoring, you can tell the parent/student that.
    —Subjects: select as many subjects as you can possibly tutor!
    —Travel: Tell if you travel to the student's house or you don't, if you only tutor via email or phone. We recommend you select all possible tutoring methods on your profile - to increase visibility.
    —Tutoring rate: Our rate is a variable rate and tutors set their own hourly rate with the student. We will charge your student the rate that you tell him/her then pay you your fee less our fee; we keep 33% of what you'll charge the student.
    —Discounts: Any discount that you want to offer your student is your business, but the rate that you post in your communication with the student will be an all-inclusive rate, which you can tell them about, and then you can add an offer for a discounted rate, if they sign up for many tutoring hours per week etc.

    But how much does it cost?
    We do not charge our tutors to set up a profile on our website, but we do ask that you reply to every email and every inquiry from a student. So you get:

    • Unlimited inquiries from parents/students - with no additional commissions or fees.
    • Unlimited listing of subjects you can offer to tutor.
    • Your own web page to market your services.
    • The power of national advertising on Google, Yahoo!, MSN and other major search engines.

    As Jessica of California discovered, your small investment quickly more than pays for itself. Imagine this:

    Say, we charge for you every student or parent who starts the tutoring with you. We send them to you, you collect no fees from them but we pay you for every lesson that you give them. Parents and students are happy - they don't have to worry about the logistics side of the tutoring only to be there on time and receive tutoring from you. And that's how we do it at TutorTutors.com!

    Every new student you then get for the rest of the year, costs you absolutely nothing. You pay no additional commissions or fees to TutorTutors.com!

    You keep 100% of the fees we give you.

    Click here to register today!

    National Advertising at No Extra Cost!
    TutorTutors.com runs National Advertising Campaigns on major search engines, including Google, Yahoo and MSN. Each month these campaigns drive thousand
    -s of parents and teachers to TutorTutors.com - in search of tutors just like you. TutorTutors.com provides this marketing service at no extra cost to tutors!

    Be sure to read the Terms and Conditions section of the Tutor Registration process

    How do I register as a tutor?
    Click Be a Tutor or Sign-up as a Tutor to sign up. It takes just a few minutes, and your information will be instantly available to the thousands of parents and students who come to TutorTutors.com to find a tutor. Please read all Terms and Conditions prior to accepting a membership with us.

    Should I use your Secure Server to register?
    Tutor registration as well as student inquiring are all done through secured pages with our secure server, so theres no need to worry about your personal information being dispersed in cyber space. Just be aware that your background and your experience as a tutor will be available to everyone who visits our website and your webpage profile. It is the nature of this sort of advertising, so you can be visible and contacted. But, your banking information will not be visible to anyone, that doesn't even need saying. click here to sign up.

    Can I register without having an email address?
    No. Every tutor (as well as student) who visits the website and interacts, needs an email address to be entered in the appropriate field. Otherwise, what's the point of advertising if you can't get contacted by the student or parent who needs your services?...

    Can I post my picture on my profile page?
    Yes! You can upload your photo on to the website, which - after approval - will be posted on top of your profile page. Please note that a picture is not required in order to complete the registration. Your picture has to be yours and has to show your face clearly. Blurry pictures or pictures that don't show your face clearly, as well as other inappropriations, will be disqualified. You can check the status of the acceptance of your picture, if you log in to your profile. We strive in this website for decency and clarity in regards to pictures, Personal Statements etc. Remember: this is an educational website, and as such, has to convey education and schooling, not necessarily emphasis on the looks of a tutor, really. However, it will be a good idea to look aesthetic and decent in the picture. So, we do recommend that tutor picks a picture that reflects all this. This may be your 'admission ticket' to enter into any tutoring relationship with a student or a parent in the weeks and months to come.

    Must I be a certified teacher to tutor or to be listed with you?
    No. Certification is not required. Nationwide, a large percentage of tutors are very successful for both themselves and their students without being certified teachers.

    Can I get Tutoring Tips on the website?
    Yes! But you have to sign up as a tutor with us first to receive those tips. We only offer tutoring tips to our registered tutors. When you do, you can log in to your tutor area on our website and simply click on Get some useful tutoring tips. We have tips galore for you to improve your tutoring method and to enhance your relationship with your tutees. Significant academic stride that your tutees will demonstrate in school will be invaluable to them and to you. Because satisfied students and parents will only bring you more students to tutor. This will be your best marketing tool - the word of mouth! Click here to register today.

    How much does it cost to register as a tutor?
    It costs nothing to register with us. Registration as a tutor is totally FREE!

    Is your bank account page a secure page?
    Absolutely! Your banking information is transmitted to us via our Secure Server and stays with us. The banking information screen is encrypted and the secure connection ensures that all of your information is fully protected.

    When I register, am I an employee of TutorTutors.com?
    Not really. All our tutors are independent contractors and are 1099 workers. You will get at the end of the year your 1099 from us and be responsible for paying all your taxes on your income earned.

    Can I discontinue my membership for a while then renew it again?
    Yes, you can, BUT it is not a good idea and not good practice! The reason for this is, that parents and students want to see your name up there on our website at all times. That way they know that you are a steady tutor on our website and they can trust you. When they see that your name is not always up there, and that you 'come and go' and you are a 'seasonal' tutor, then they think you are not good enough for their child or for themselves. Continuity and steadiness are very important for those parents, who will some day "entrust their child in the hands of a good and qualified tutor". It is therefore highly recommended that all our tutors - if they want to receive and keep receiving student inquiries - remain active on our site, as long as they plan to tutor, even if they are taking a break for spring or summer.

    How many requests from students can I receive?
    Unlimited! You can receive (and accept) as many requests as you can get from students and parents - and keep getting paid for your tutoring.
    Click here to see actual, real-time requests.

    When can I expect to receive my first tutoring inquiry?
    We can't say for sure. Some tutors register and receive their first tutoring inquiry in the same day. Others have to wait a little before the first request from a parent or a student flows to their email. Like we said before, getting requests is a function of several factors, and just to name a few, it is the subjects that you tutor, our hourly rate, your location etc.. The same applies to your first request: If you tutor very 'popular' subjects and are located in a major town or a big city, you can probably except to receive the first tutoring request sooner than someone who lives in a remote area. But that isn't always the case: you can also find that someone who lives in a remote location will receive their first inquiry sooner. So, it really varies and changes from time to time. But you are sure to receive tutoring inquiries within your membership. And, a tutoring inquiry means a potential student that can lead to an ongoing tutoring relationship.

    Can I see actual requests that parents send to tutors?
    Yes! We post all the inquiries, that students and parents send every time to the tutors, on a certain page. Those are real-time inquiries with the date and time attached to each message. Personal information that those seekers left in their messages such as telephone number, was taken out - to retain their confidentiality. Click here to see the latest messages that tutors received to their email.

    How do I get in contact with a student?
    When someone is interested in your tutoring service, they can send a message to you through our website. They leave their name, their e-mail address, the subject of their message and what they want to ask you or tell you.
    You'll receive that message via e-mail with our domain: @tutortutors.com in the From line. The e-mail will tell you to log in to your account and reply to that student. No exchange of contact information will be in place until we are sure that the connection and the chemistry is there and that the student or the parent decided - with you - to get from you the tutoring and to hire you as their tutor.

    Note: If you need to change your email address, login to TutorTutors.com using "Tutor Login" at the bottom-left of our website.

    Can I check for student messages if my email is down?
    Yes, you can! Simply log in to your profile and click the link: "View student inquiries sent to you in the past three months". All messages sent to you by students and parents are posted in your profile area for 3 months. You can log in at any time to retrieve those requests. So, your email malfunction will not interrupt the receipt of your student inquiries at all. You can also check for new messages if you're far from your home computer. Simply log on to our website and log in to your profile. It's that simple!

    How can I conduct an Online session?
    Use our exclusive Live Online Tutoring tool! You don't need to download any IM program or software anymore. It's all done through our server - within our website. First, set up the date and the time for an online lesson with your student. Then send them an email invitation, which they will have to retrieve and click on the link there. In just a few seconds they will be able to chat with you and send you their first message. Once you receive that message to your chat window that previously opened up, you can then reply to them and begin your live online session thereby. Remember to disable your pop up blocker first if you have, before you click the "Begin Session" button. Note: you have to establish the date and time with your tutee prior to conducting the online session with them. You both have to be at your computers at the same time. Leave the online chat window open until you finish your lesson with your student. At the end of your online session you can save a copy of it by copying and pasting the contents of your session to your favorite text editor such as WordPad, and save the conversation for your records. Please note: We DO NOT keep records of any of our students' and tutors' online sessions! So if you want a copy of it, make sure to save one yourself. We also ask you not to use our exclusive online tool for your own private conversations and chats, only for tutoring and learning purposes with your students.

    Can I create a 'Chat Room' to tutor many students in one time?
    Absolutely! You can send invitation emails to as many as 20 students at a time, to chat with them all at one time and to tutor all of them at the same time, in the same tutoring session. We just ask you to please use our unique online tutoring tool for tutoring and learning purposes only, not merely for chatting with your friends and relatives. Thank you.

    How much do I get paid every time I tutor?
    You get your hourly rate that you set on your profile or the rate that you communicate to your student during the communication process on the messaging page - less our fee of currently 33%. When you set your hourly rate, take into account your travel time (if you travel to the student location) as well as our fee. You can set your hourly rate based on your level of experience, the subject, academic level, local going rate, and other factors. Our tutor tutoring rates vary from tutor to tutor.

    Are your rates negotiable?
    Yes, sometimes. Our tutor rates are varied rates and change from tutor to tutor. Some are competitive and some aren't. Some are negotiable and some are set in stone. You'll have to talk to each individual tutor to see how they may negotiate their tutoring rate with you. We don't determine it for them.


    How Do I Get Paid by TutorTutors.com?
    We direct-deposit your payment into your bank account, a few days after verification of your session with the parent and student, and usually once a week. That is why, when you register with us, you have to submit your bank account information, so that when time comes, we can freely and easily - and quickly - deposit moneys into your account. We want to tell you here that, if the student decides that the tutoring is not to his or her satisfaction, we cannot guarantee your fee. If problems occur during the course of the tutoring, you need to rectify that with us and with them, and you must let us know of any ongoing issue between you and them. We want to have the opportunity to stop any future tutoring and to avoid charge-backs and declinations of student fees. Your bank account will serve as both the deposit account but also the withdrawal account. If that happens - and it doesn't happen almost at all - we need the freedom - and your authorization is implied when signing up with us - to be able to take back from you just as much as we put in your account. Otherwise, parents and students get very upset and they go into litigation sometimes, which will be a big headache for us - and for you! Any "charge-back" is your responsibility, and a $25 charge-back and processing fee will be assessed in the event that happens (A charge-back occurs when the customer disputes his or her credit card or bank charge. It is not the same as a declined card). Be sure to get a signature from your student or parent authorizing every charge!

    Students keep sending me subject-related questions before I even agree to tutor them. Should I give them answers?
    Students sometimes ask tutors to answer questions about subjects other than those they've agreed to teach or before they start or agree on tutoring them. Whether you choose to answer those questions is up to you. As a courtesy, you may answer such questions from time to time, but if the questions continue, you may want to politely remind them that those questions are beyond the scope of your agreement.

    I get messages from seekers sometimes, that contain misspelled words or lack the proper syntax. Should I take those seekers seriously?
    Absolutely! Everybody counts! Don't pre-judge students (or parents) by the way they write their messages to you. Some of those seekers are foreign, and their English is not very good. Others have a different level of education than you, and some people just aren't good in writing or typing, and they simply 'goof' when they write or type a paragraph. You should therefore be a little 'forgiving' and accept them as serious inquirers.

    Someone sent me a profane message through my profile page. Can I do something about it?
    Unfortunately, that can happen. the good news is, it doesn't happen very often. The Internet is a growing medium and with social media people feel as though they can say anything to anybody anywhere they are on the Internet. Now, in general there is not much we can do, because a person can type in the Email Address field that's on your profile any email address. Chances are, s/he didn't put there their 'real' email address. Their message to you might still go through, even though we have an algorithm on our website that prevents users from sending profanities in their messages to the tutors. And if they typed a bogus email address, it's even harder to really "catch" them. The best we can do is apologize to you, that you had to be the recipient of such a message. And the best thing you can do is ignore those offenders - they are existent and they are all over the Internet. Just, move on to the next student inquiry.

    How long will the tutoring relationship with my student last?
    That varies and depends on the goals of the student, his or her parents, amount of help needed, your relationship, student's progress, financial situation and maybe some other factors. Students may stop their tutoring sessions with you after a while for different reasons, and you should not take it personally! Just keep going and move on to your next student. Make sure, though, you do a great job tutoring your students (knowledge-wise, patience, courtesy etc..).

    Where should I meet my student for tutoring sessions?
    As we've suggested to the students and parents: you can meet your student anywhere you like. It is totally up to you. However, just like with students and parents, unless you have an excellent judgment of your student and his/her parent, you too may wish to take the necessary precautionary steps when deciding which location would be good - safe and convenient. Your safety and well-being when going to meet someone new that you don't really know, is equally important to the student on the other side. If you can, meet your student, at least for the first time, at a public location not at a desolate area, i.e., library, café, park with people around etc., particularly if it is a young student who is a minor - make sure always to meet them for tutoring sessions with an accompanying adult! Try to avoid meeting in places like the student's or your house (unless, perhaps, there are other adults in your house at that time), some remote area, don't go into anybody's car etc.. Your safety as well as the safely and well-being of our students and parents is very important! And always talk to your student and his or her parent over the telephone, prior to meeting them. Do not base your meeting time and place on emails alone! Make sure to have a conversation with your party on the phone before meeting them. It will save you a lot of headache and will also give you extra reassurance as to the definite appearance of your student for the first time, as opposed to a no-show.

    A student 'stood' me up -- she never showed up for our first meeting! How can I prevent this from happening again?
    When a student goes to meet with you, he or she is already charged for the lessons. Now, we have a rule and a policy in place to prevent or reduce such thing. Students and parents must notify each other and us of any cancellation, well ahead of time - usually 48 hours, when possible, but even 24 hours is better than no notification at all. Meetings are confirmed before they occur, with you and with us and with them. They must notify us in order not to be charged for the lesson. Otherwise, they will be charged for the entire lesson. Now, we realize true emergencies sometimes happen, so we are a little flexible and have a little 'play' there. If no-shows are an ongoing thing with the student, then we inform the parent or the student that we have to stop the tutoring situation, in which case you will not be able to meet them any more. If the student (or you) is running late, they must notify you and us as soon as they know that they are stuck in traffic etc.

    A student sent me a message, and I replied to it a week later. I never heard back from her. Did I do something wrong?
    Probably, the reason that student didn't reply to your email was, she wasn't interested in your tutoring service, because she didn't need a tutor anymore. We strongly advise tutors to reply to the messages they receive from students and parents in a timely fashion. Check you email daily, even more than once a day. As soon as you receive a message from a seeker, send a reply back to them. At least you can rest assured that you did your job by responding quickly to their request. The rest is up to them.

    What if I can't tutor a subject or a topic? Can I "network" with another tutor?
    Sure. If you cannot tutor a subject or even a topic in a subject that you do tutor, you are more than welcome to refer that student to another tutor on our website. We even encourage you to do that! You can then ask that tutor to offer you students that they can't tutor in return. You can 'network' like that with any tutor you like. Please be advised that we do not allow turning this practice into a profitable or even a for-profit 'business'. None of our tutors is under any obligation to pay a fee for students referral other than our website referring of students.

    How can I increase the volume of inquiries?
    First of all, check the information in your profile (You can do this by logging in using the "Tutor Login" on the bottom-left of our site). Make sure your email address is correct, and that you don't have any typos or grammatical errors. Having such errors will dissuade potential students and parents from contacting you.
    Second, make sure that your Personal Statement is effective. Parents and students often read those statements before deciding which tutor to contact. It's vital that your statement portrays you in the best light, instills confidence in the mind of the reader and 'speaks' to the needs of your potential students!
    Third, increase your chances of receiving more requests by selecting as many subjects as you can possibly tutor and by checking all three boxes of the Tutoring Methods. If you can make yourself available to tutoring via email or over the phone (Remember: they can always telephone you!), you will most likely appear more often on the seeker's results page.

    Remember: make your Personal Profile Page aesthetic and nice to look at. After all, this is your 'business card' to your clients and must look good, so don't type the information there all in Caps or all in lower case or with spelling or grammar mistakes. Type it as if you are typing an important letter to an employer or a company's president.

    What parts of my registration information are available to parents and students?
    Only the following elements of your registration information appear on the publicly-available tutor's profile page: first name, first initial of last name, tutor gender, street address the way you typed it, city, state, zip code, and all information pertaining to the subject matter (including academic degrees, occupation, references, and your personal statement). The parents or students contacting you will not see your full surname and your e-mail address. The requests they send you are sent via our website, and you shall receive them as email messages.

    Is my banking info displayed to seekers?
    Absolutely not! Your banking information is transmitted to us via our Secure Server and stays with us. It doest not leave our offices and is not disclosed nor displayed to seekers at all at any given time!

    Is the Personal Statement important? What should I write there?
    Yes! The Personal Statement box is very important. It is your chance to "market" yourself to parents and students. Parents and students often decide which tutors to contact based on the appeal and professionalism of that message.
    When writing your message, put yourself in the shoes of the parents and students looking for a tutor with your expertise. What are their hopes and which are their fears/concerns? What do they expect from a tutor? Try to address those issues and other issues, and offer solutions. Doing that can dramatically increase the number of requests you receive (Don't write it all in caps - makes it hard to read!).

    Here is what parents sometimes say about tutors' Personal Statements:

  • "Dear Katherine... I liked your Statement, and was wondering if you could give me an update of your rates & availability..." (Charlotte)
  • "Hi Narahara, Your Personal Statement sounds very impressive. I have a 16 year old daughter..." (Cheryl)
  • "Davi, Your webpage looks great and I love your Personal Statement. I wish you many, many tutees!" (Cecilia)
  • ..."Please let me know if you could help me. Your Mission Statement makes me feel that you can." (Matthew)
  • "I really need an educated advisor. BTW, I liked your Personal Statement, that's why I picked you"... (Hilary)

    Should I paste my résumé in the Personal Statement?
    We do not recommend that and we also do not recommend that you write it all in caps (Upper Case - makes is harder to read!). Parents and particularly young students are not going to read your entire résumé. You should make the statement concise, and focus only on qualifications and experience relevant to the subject(s) you are teaching. Keep in mind that your profile webpage is, in effect, your résumé...
    And, please write sentences in that statement with a subject, a predicate and an object, instead of an ordered list of items (i.e., "I enjoy working with students and am very approachable and relatable", instead of, "approachable, relatable, love kids...").

    If I select English as one of my subjects, must I select Reading as well?
    Yes! Although it is implied that an English tutor is also a Reading tutor, you must select both subjects when you register (check the English checkbox and the Reading checkbox), if you wish to tutor them both. The reason for this is, when a seeker is looking for a tutor, they can only make one selection of a single subject at a time, in the Subjects dropdown menu. They cannot do a multiple Subjects selection. If that seeker clicked on Reading, s/he will only see tutors who tutor Reading, namely, tutors who selected Reading as their subject. They will never see your name on the list of tutors who tutor Reading, if you missed that checkbox when you registered. Therefore, you must select both English and Reading, if you want to tutor both subjects. The same applies to Math and Algebra I (or Algebra II, Calculus etc..). If you tutor High School Math, and you know you can tutor Algebra I - then you must select both Math and Algebra I. And so on and so forth...

    What if I don't get a single inquiry from a student or parent?
    With thousands of tutor-seeking visitors each month, that's highly unlikely. But you are a tutor with us forever, until you tell us to remove you, so there's always the possibility and the likelihood that you will get some inquiries, depending on your profile and where you're located.
    (When parents and students contact a tutor [through our website], the tutor's direct contact information is not available. The message is sent to the tutor via our network, allowing us to track the number of leads you get).

    Here are a few tips to eliminate errors on your personal profile page:
    First of all, check that your email address you typed is correct, before you send your form: .com not .cm for instance, and make sure the @ sign is there. We will not even be able to contact you and inform you of the invalid email address.
    You can check this even after you submitted your information to us. Simply log in at any time and check your tutor profile to ascertain that everything is well in place. Be aware that your tutor profile on your personal webpage should be very accurate and error-free. Pay attention to detail and make sure it stands out. And that also means improving your Personal Statement, as discussed in one of the FAQ's herein.
    Next, providing good references in the References field (as opposed to 'Upon Request') should also increase volume of your student inquiries

    Overall, make your Personal Profile Page aesthetic and nice to look at. After all, this is your 'business card' to your clients and must look good, so don't type the information there all in Caps or all in lower case. Type it as if you are typing an important letter to an employer or a company's president.

    No inquiries yet?
    If you haven't received even a single inquiry, it may be due to having an Anti-Spam program with a high-filtering level of junk e-mail. This could be automatically sending all your 'unrecognized' e-mails back to the sender or to a Recycle Bin. Be sure to add our e-mail address (@tutortutors.com) to your e-mail "safe list" or to the list of known or acceptable addresses/domains. If your settings do not allow you to add e-mail addresses to a "safe list," use your program's Help section or contact your e-mail/internet provider's Customer Support to research your configuration options. Otherwise, you will need to disable your e-mail filtering "SPAM" software.

    When do most students look for a tutor?
    Parents and students search for tutors year-round, but the following times tend to be the most busy:

    • Just before the beginning of the year (i.e., August)
    • Right after the school year begins (i.e., late August-September)
    • One month before each semester or trimester ends

    What kind of marketing does TutorTutors.com do to ensure I'll get as many students as possible?
    TutorTutors.com advertises heavily and is ranked high on all the major search engines (Yahoo, Google, MSN etc.). You can see for yourself right now: do a search with the keyword 'tutor' on Google, and view the results. You'll find TutorTutors.com at or near the top. That's why thousands of parents and students seeking a tutor come to TutorTutors.com each month. And that's why, when you register with TutorTutors.com, you don't have to find new students - new students find you! The next FAQ contains tips on how to use your profile page to attract more students inquiries.

    May I know, approximately, how much TutorTutors.com spends on advertising and marketing of the website?
    Certainly. TutorTutors.com spends anywhere from $250 to $350 per day to put our name and to market our website on search engines like Google, AOL etc. Here is an exmaple of one of our invoices:
    TutorTutors.com Advertising Invoice
    TutorTutors.com Advertising TotalTutorTutors.com Advertising Total

    Do I have to share the high cost of TutorTutors.com's national advertising?
    Absolutely not. We basically do all the marketing and advertising to ensure that instead of you finding new students, new students find you.
    We run national advertising campaigns on major websites, including Google, Yahoo and others. Each month these campaigns drive thousands of parents and teachers to TutorTutors.com - in search of tutors just like you. This service is provided at no extra cost to tutors!
    HOWEVER, we do accept contributions, so if you are a philanthropist - not necessarily a tutor - who wishes to make a donation for an educational purpose, so we can have a little extra exposure for advertising, we will gladly accept yours. Just ask by giving us a call or even sending us an email.


    Sure. We are here to help you setting up your profile page, if you need, when you register and after you register. Simply pick up the phone or send us an email. We will be more than happy to answer any of your questions, that will help you marketing your tutoring services with the profile page. Tips on how to better your marketing and setting up your profile page on our website can also be found in this section, in some of the FAQ's herein. Feel free to browse..Can I contact TutorTutors.com to get some advice about building up my profile page?

    Why do I have to enable cookies to use this website?
    Cookie is a very small text file placed on your hard drive by webpage servers. It is essentially your identification card and can only be read by the server. The purpose of it is to tell the server that you returned to that webpage, when you did. And cookies are actually required to gain access to our website! Because each time you log on to our website, a new 'session' is created for you, the User. The way to make your session distinct from another User's session is with that session ID, which is stored into a cookie. This way you can temporarily leave our website and come back to it, and still use that same session. The cookie, though, is automatically deleted when you close your browser or when your session times out (20 minutes).
    To enable cookies, go to the Privacy settings of your Internet browser and set it to Medium or lower. To do that go to Tools on your browser and then Internet Options (on the Internet Explorer). Similar settings exist on Netscape or AOL browsers. To adjust the Privacy settings of other browsers please contact your browser's maker.

    How do I change my registration information?
    Once you've registered, you can access and change your personal information as often as you like by logging in using the "Tutor Login" on the bottom-left of each page.
    If you forgot your password and/or your login name, click on "Forgot Password" link below "Tutor Login". We will e-mail the user name and password to you.
    If you've changed your e-mail address since you registered with us, you will need to e-mail us your first and last name and the state you registered from, so we can manually replace your old e-mail address with the new one. We will then send you a confirmation email.

    Can I change my Login information?
    You can't. You cannot change your Username and Password when you log in. We have to do it for you on our end. If you wish to change your Login information, send us an email, and we will change that info for you. Tutors usually don't have to change their Login info, unless they fear that someone got hold of it. If you fear that happened, send us an email with your new, desired Login Name and Password, and we will take care of it for you.

    How do I write a Company Name in the Name fields?
    Type it this way: in the First Name field type the full name of your company preceded by an asterisk and a space, like this: * Tutor Tutors, and in the Last Name field, since it's a required field, type another asterisk (*), so on your profile page, when seekers view your profile, it will look like this: * Tutor Tutors *. If you are a company and register as one, do a search for a tutor after you register, and find your name and your profile page. Insure the proper and your desired results of your brand name on the page. If you miswrote it, it's no problem! Email to us your company name, and we'll change it for you (You can't change the Name fields yourself because memberships are non-transferable).

    Why can't I type a P.O. Box in the Address field?
    Because a P.O. Box does not allow the parent or student to see your location relative to their own. P.O. Boxes are only allowed in the billing and banking screens.
    Note: You don't have to type your exact address with the house number. Your street name and cross-street is sufficient. You may even type a near-by street, if you do not wish to mention your street at all.

    I registered as a tutor, now I can't log in with my login information. What's happening?
    Make sure, when you log in, to type your exact Login Name and Password (Letter case does not make any difference though). Take care not to have extra characters added, even a Space will block you from logging in! If you made several attempts to log in and still failed, you may have to re-start your browser or even clear the cache in your hard drive. This will clean the folder in your harddrive that stores pages you view on the Internet, and will consider logging-in without accounting for your previous failed attempts. If this doesn't help either, you may have to restart your computer and log on again (In many cases, any time you have a problem with your computer, just restart it - you will see that it makes things work again). Otherwise, just give us a call!

    I had started registering as a tutor and left the computer for a few minutes, right before I reached the Subjects screen. Now I can't submit that information. What happened and what should I do?
    That happens when you leave our website for a while. In a website like ours - and like many other websites that are database-driven (such as banking websites) - sessions timeout and the dynamic webpage on our site 'expires' after a few minutes of inactivity. When that happens, you will need to sign in with your login information and edit your subjects and other information after you log in. If you're still having problems signing in, you will have to send us an email or give us a call. In general, try to complete the tutor registration proceeding from the beginning to the end. This way you won't receive any error pages. Make sure to have all your info first, incl. your banking info, and sit and start the registration. But if it does happen and you received an error page, simply send us an email or give us a call right away!

    Why do I receive an error page, after I submit the Personal Info page?
    This usually happens when you submit that page 10 or 15 minutes after you have first retrieved it. The dynamic pages on our website expire - they time out - after a few minutes of inactivity. If you 'linger' on any of them too long, you will receive an error page suggesting that you should call us. The Personal Info page takes a little bit of time to complete, because it has the Personal Statement field there that you have to write. Tutors sometimes take their time (and that is good!), when they type their Personal Statement. In that case - if you see that the Personal Statement takes you too long to type - just write one sentence or a few words there, and then - after you complete your registration - sign in again with your login information and continue writing your Statement from where you left off. This way you won't have spent too much time on the Personal Info screen, and the registration process will not be interrupted or slowed down. If you want, you can write your Personal Statement on a text editor (like Word, WordPad, Notepad etc..), then just copy and paste it into the Personal Statement field. It will take just a moment to do so, and you will quickly move on to the next screen, which is the Subjects screen. If you still receive errors, feel free to call us toll free right away! We will fix the problem for you.

    I received a "Server Error in '/' Application" message, after I tried to send the Personal Info page when I registered. Why did I get it?
    That usually happens when you put HTML tags (< >) in the Personal Statement textbox. HTML tags and special characters are not allowed in the Personal Statement box as well as the References field. You should write your Personal Statement as you would normally type a letter, and should avoid special characters or codes that aren't in your computer keyboard. If you are still receiving those error pages, please give us a call immediately at 1.888.208.3224. Our staff will help you troubleshoot your technical problem.

    I receive a Security Warning pop-up. What should I do with it?
    Depending upon the security settings of your Internet browser, you are receiving that Security Warning because you are entering our secure server (probably to make a payment for your tutor membership). Just click 'Yes', when it's asking you 'Do you want to proceed?'. If you click 'No', you will not retrieve the next payment page, which is a secure page! Clicking 'View Certificate' will allow you to look at the Security Certificate and will give you the option to Install the Certificate. You can do that, if you want, and have it as a Trusted source on your computer, but you don?t have to. Either way that you choose, you will be directed to the next secure page. Our Security Certificate (SSL Cert) is definitely from a trusted source: Geo Trust, and you have nothing to worry about the encryption of the billing information you are transmitting. It is encrypted!

    When I try to submit the banking info page, it tells me that my initials don't match the account holder name. How can I fix that?
    First, make sure you are the account owner. If you are using somebody else's bank account (your parent, your spouse etc. - with their permission!), look at their bank statement and find the account name on it. It will usually include the account owner's first and last names and sometimes a middle-initial between the first and the last names as one single letter. In the Bank Account Name field on the banking info page you'll need to type exactly that. Then in the Initials box, you'll have to type the first letter of each name, including the middle-initial letter name, all without periods. So, if a account holder's name is: John M Smith, then in the Initials box you'll type: JMS or jms. If it's John Smith, then Initials should be entered as JS or js only. Whatever is on that bank statement has to match the Bank Account Name and the Initials text fields.

    Can I see how many times my profile was viewed by seekers?
    Yes, you can. It's called "Stats" (for: statistics). It is located in your tutor Login area. You will see it, when you log in to edit your information. Every time someone clicks on your name on the results page, your "Stats" increases by one. So, if your 'Stats' was 14, and someone just clicked your name, that number will increase to 15. Note that the 'Stats' does not change or zero. It only increases, but it is "0" when no one has yet to view your profile page. Also, if someone clicked your name more than once in the same Internet "session", your Stats value will not increase. They have to actually close their browser to start a new "session". This is done to allow a more truthful tutor profile Stats. Also, try to avoid clicking your own name on the tutor list, when you do a search for a tutor. Better: view your profile when you log in. This way you will have a more accurate record of the number of times your page was visited.

    A student tried to contact me, I sent him a message to his e-mail, but it came back to me with a Permanent Fatal Error. What can I do?
    'Permanent Fatal Error', 'Delivery Has Failed', 'Delivery Failure Notification', 'Mailer-Daemon' - they all mean that, the e-mail address is incorrect or is no longer in use (Daemon is a program that works behind the scenes on a server, doing useful things). Double-check the e-mail address. If you've entered it correctly and still receive the error, unfortunately, there is nothing you or TutorTutors.com can do. Hopefully, the parent or student will contact you again with their correct e-mail address.

    My Stats indicates that my profile was viewed 18 times, but I only received 2 messages from seekers. What's wrong?
    In that case, something is wrong with the information you typed on your profile page. If you have received only 2 messages out of 18 possible inquiries, then you must pay close attention to the information that's on your personal profile page. There are a few things you can do to increase that ratio (from 2:18 to, say, 6:18). If you can read one of the previous FAQ's that shows you, how you can increase the volume of inquiries, you can learn awful lot on what you can do to improve the presentability of your personal profile webpage with us.
    Also, try not to increase the Stats number 'yourself', namely, clicking your own name to view your profile on the tutor names list, when you do a search for a tutor (by clicking: Find a Tutor or Locate a Tutor). Anytime you do that and you click your own name on the tutors list, you will increase the Stats size in one. So, try to omit from doing that, or, at least don't do it too often. This way the Stats measurement will be closer to reality and will convey a more 'truthful' number (one that is affected by your visitors and not by yourself). Better: view your profile when you log in through the Tutor Login area.

    Why is my Stats so low?
    The main reason for this is the selection of your subjects and tutoring methods. If your Stats is low, that means that you selected very few subjects on your profile subject-selection page and/or you selected only one or two tutoring methods (i.e., Email Tutoring only). Another reason, though a more rare one, can be a wrong State selection. If you notice a low profile Stats, log in to your profile and make sure that you selected all the subjects that you can possibly tutor and add another tutoring method/s. This will increase your 'impressions' - the number of times your name will appear on the list of tutors, when a search for a tutor is conducted by a seeker. Also, make sure your city AND zip code are correct!

    How do I renew my membership?
    Your membership is always valid and active, unless you tell us to deactivate or remove you from our database. So, no need to renew it. It's constantly "renewed". Send us an e-mail if you want to remove yourself from our website. If you wish to discontinue your tutor membership with us, we would love to know why you decided to do so.

    How do I update my banking info?
    You cannot do it on the site with your Login info. You will need to send us an email about that.

    Can I use the site for commercial use?
    Yes. But it probably won't be too lucrative for you, since we take a percentage from what you the tutor charge the student. This will put you at the bottom of the barrel in regards to the fee that we will pay out.

    Do you offer a "finder's fee" if I refer a student to your website?
    Absolutely! If you refer a student to our website and he or she actually registers for tutoring with us, we will give you $25 finder's fee. But that student must register for at least 4 tutoring sessions in order for you to earn that fee, and he or she must not have contacted a tutor earlier on our website. It has to be a whole new student who never visited our wbesite.

    Can I report site malfunction to TutorTutors?
    Absolutely! If TutorTutors.com website is ever down or, you suspect, having a malfunction or any problem that you observe on the site, we will appreciate you letting us know at your earliest convenience, so we can correct the mishap. Computers in general and the Internet in particular are subject to downsides and we do do some maintenance on site from time to time, but although it isn't prevalent with our website, it may happen and you may find the site not functioning the way it should. So, please don't hesitate to send us an email or give us a call. We will make any attempt to correct the situation as quickly as possible!

    How can I share my success story with TutorTutors.com?
    We always love to hear from our tutors! You can e-mail us your success story or testimonial.
    Click here to read about the successes of your fellow tutors.

    How can I contact TutorTutors.com? Send us an e-mail on our website at Contact Us tab on the left, or call us toll-free at 1-888-20-TEACH. We welcome and value your feedback and will gladly answer any of your membership questions!

  • Who We AreFind a TutorBe a TutorTipsFAQ'sResourcesContact Us
    Terms of Use • ©1999-2014 TutorTutors.com, All rights reserved! • Privacy Policy
    Featured Tutors
    Henry B
    Henry B
    Walnut Creek, CA
    Sonya R
    Sonya R
    Tracy, CA
    Leo R
    Leo R
    Turlock, CA
    Cristina S
    Cristina S
    Riverton, UT
    Rubin B
    Rubin B
    Victorville, CA
    Alexander T
    Alexander T
    Nederland, CO
    Meredith P
    Meredith P
    Boulder, CO
    Christopher D
    Christopher D
    Cape Fair, MO